HOLIDAY INN EXPRESS & SUITES OTTAWA EAST-ORLEANS BY IHG | Stay in Ottawa from 90$/Night

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Key details

Hotel Overview and Details

500 Brisebois Crescent, Ottawa, Canada

Near Shenkman Arts Centre

Great

8.7

8.8

/10

4.7

4.1

Loved by Holiday Inn Express & Suites Ottawa East-Orleans By Ihg guests

Friendly staff
Delicious breakfast
Spacious room
Clean linens
Helpful service

"We enjoyed our stay as a family with two young children; This is a clean and recently renovated hotel, conveniently located."

Chun from Canada

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"This hotel sparkles. We thought it must be new but were told that it was ten year's old and has recently been renovated."

Derek P from Canada

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"Exceptionally clean & renovated rooms. Nice to have free self serve parking."

Giovanna

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Location

Holiday Inn Express & Suites Ottawa East-Orleans is adjacent to Place d'Orleans Shopping Centre and The Shenkman Arts Centre. Located just 20 minutes from the Parliament Buildings, the hotel offers quick access to significant Ottawa attractions like The Rideau Canal Skateway. The surrounding area allows for ample leisure and entertainment opportunities.

Rooms

The hotel provides 103 spacious rooms, offering both king and queen bed layouts. Each room includes a dedicated workspace, mini-fridge, microwave, and a lounge chair for relaxation. Guests can enjoy a 42-inch HDTV for entertainment in every room.

Dining

The complimentary Express Start Breakfast Bar offers a variety of hot and cold favorites, including a signature pancake maker. Guests can enjoy healthy options alongside traditional breakfast items. Nearby dining options also include Broadhead Brewing Company and Taproom260.

Wellness

A heated indoor swimming pool is available for guests looking to unwind or enjoy family time. Open from 7:00 AM to 10:00 PM, the pool provides a space for relaxation at any time of day. Towel service enhances the convenience for those using the pool.

Business

With dedicated meeting rooms featuring natural light, the hotel supports business needs effectively. Facilities include built-in TVs for presentations and complimentary Wi-Fi throughout the hotel. Specialized meeting packages are available, along with dedicated event planning staff.

Highlights

Location: Adjacent to Place d'Orleans Shopping Centre

Rooms: 103 spacious rooms with mini-fridges

Dining: Complimentary Express Start Breakfast Bar

Wellness: Heated indoor swimming pool

Must-do experiences

Visit the Canadian Museum of History for stunning architecture.
Try the BeaverTails at Château Laurier for a sweet local treat.
Explore the ByWard Market for fresh produce and local artisans.
Stroll along the Rideau Canal; it's beautiful year-round.
Discover hidden art at the Ottawa Art Gallery's free exhibits.

Location: Great

8.9/10Review score

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Highlights from guests

DiningBreakfast Bonanza

The hot breakfast had many options. It was perfect for early risers. There were fresh products, and everything was kept clean and tidy.

Mike from Canada

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Sports & FitnessGym and Pool

There is a gym available for guests. The pool was a hit with my four-year-old, offering a fun way to unwind.

Jane from United States

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Guest ParkingParking Galore

Plenty of parking was available. There were also EV chargers for electric vehicles, which was very convenient.

Carlos from Spain

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Children's AmenitiesFamily Friendly

We requested a mini crib when booking. It was promptly set up in our room upon arrival, so that the kids felt comfortable.

Naomi from Australia

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Choose Your Room Category

The hotel offers a range of accommodations including doubles, family rooms, and suites—plus breakfast, free cancellation, and special rates.

Standard King Room

2 persons

250 sq. feet

1 King-size bed

Shower

Coffee machine

room details

Standard Room Two Queen Beds

2 persons

250 sq. feet

2 King Size Beds

Shower

Coffee machine

room details

King Room Mobility Access or Hearing Accessible

2 persons

250 sq. feet

1 King-size bed and 1 Sofa bed

Shower

Coffee machine

room details

Queen Suite Two Queen Beds

2 persons

280 sq. feet

2 King Size Beds

Shower

Coffee machine

room details

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Room Availability and Pricing Calendar

Find available rooms and check today's best prices!

Facilities

This hotel provides premium amenities for a memorable and relaxed stay

Facilities: Great

8.7/10Review score

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Lift
Vending machines
Smoke detectors
Fire extinguishers

Sports & Fitness

Fitness centre

Services

Housekeeping
Laundry
Shops/Commercial services

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots

Facilities for people with disabilities

Toilet for disabled

Spa & Leisure

Indoor swimming pool
Sun loungers
Leisure/ TV room
Shallow end

Room features

Air conditioning
Heating
Sitting area
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
In-room computer
AM/FM alarm clock

Room decor

Carpeted floor

Hotel Location

500 Brisebois Crescent, Ottawa, Canada

Map view

500 Brisebois Crescent, Ottawa, Canada

City landmarks

Mall

Place d'Orleans Shopping Centre

4400 ft

Park

Major's Hill Park

1.4 mi

Landmark

Princess Louise Falls

1.4 mi

Park

Petrie Island Beach

2.0 mi

Park

Petrie Island Park

2.0 mi

Nearby

Event hall

Shenkman Arts Centre

1500 ft

Restaurants

St. Martha's Brasserie d'Orleans

1500 ft

503-3095 St. Joseph Blvd

Darcy McGees

1300 ft

260 Centrum Boulevard Orleans

Mexicali Rosa

1300 ft

250 Centrum Blvd

Mexi's Orleans

1300 ft

250 Centrum Blvd.

Subway

1300 ft

240 Centrum Blvd #103 240 Centrum Blvd #103

A&W Restaurant

2400 ft

4713-110 Place d'Orleans Dr

KFC

2400 ft

110 Place d'Orleans Dr # 1934

Shawarma Kitchen

2400 ft

110 Place d'Orleans Dr

Thai Express

2400 ft

110 Place d'Orleans Dr Place d'Orléans

Explore Ottawa

Local Highlights

Shenkman Arts Centre

6 minutes' walk

A vibrant arts venue hosting galleries, performances, and workshops that cater to all artistic tastes.

Place d'Orleans Shopping Centre

16 minutes' walk

A major shopping hub featuring a mix of retail, dining, and entertainment options, perfect for family outings.

Major's Hill Park

6 minutes' drive

A scenic park with lush greenery and stunning views of Parliament Hill, ideal for picnics and leisurely walks.

Petrie Island Beach

8 minutes' drive

A beautiful beach area with sandy shores and trails, great for swimming, sunbathing, and outdoor activities.

Yoga Classes at Shenkman Arts Centre

6 minutes' walk

Relaxing yoga sessions offered for all levels, ideal for those seeking tranquility and wellness.

Petrie Island Outdoor Adventure

10 minutes' drive

Thrilling water sports and hiking opportunities on Petrie Island, perfect for adrenaline seekers and nature lovers.

Darcy McGees

5 minutes' walk

An Irish pub with a cozy atmosphere, serving hearty dishes and a variety of local brews.

St. Martha's Brasserie d'Orleans

6 minutes' walk

A stylish eatery offering contemporary cuisine with a local twist, known for its vibrant ambiance and great service.

Mexicali Rosa

5 minutes' walk

A lively Mexican restaurant famous for its flavorful tacos and relaxed dining experience.

Shenkman Arts Centre Events

6 minutes' walk

Featuring regular theater performances and art exhibitions, offering enriching experiences for all ages.

Darcy McGees Live Music Nights

5 minutes' walk

An inviting venue known for its live music, ranging from local bands to themed nights, creating a lively atmosphere.

Navigating city

City Centre

Ottawa24 min · 9.9 mi

Airports

Gatineau (YND)41 min · 16.8 mi

Macdonald Cartier (YOW)45 min · 18.6 mi

Train

Ottawa Train Station20 min · 8.1 mi

Bus

Bus stop8 min · 3.3 mi

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Property information and rules

Check-in

from 15:00-23:30

Check-out

until 11 am

Guest Parking

Private parking is possible on site for free.

Internet

Wireless internet is available in for free.

Children & extra beds

There are no extra beds provided in a room. There are no cots provided in a room.

Pets

Pets are allowed on request.

Languages

English, Spanish, Hungarian, Arabic

Number of floors:

Number of rooms:

104

Former name

Holiday Inn Express & Suites Orleans Southwest

Guest Reviews and Hotel Ratings

Honest Guest Feedback Based on Real Stays

Review score

Based on 341 verified reviews

8.8/10

Great

90%

Recommend

Cleanliness

9.0/10

Comfort

9.0/10

Facilities

8.7/10

Free Wi-Fi

7.1/10

Location

8.9/10

Staff

9.0/10

Value for money

8.1/10

Pros

Comfortable bed

Clean rooms

Friendly staff

Complimentary breakfast

Cons

Price issues

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Questions of the users

About Holiday Inn Express & Suites Ottawa East-Orleans By Ihg

Is there a charge for parking at Holiday Inn Express & Suites Ottawa East - Orleans?

10 November 2024

Parking is free for all guests staying at the Holiday Inn Express & Suites Ottawa East - Orleans.

Are pets allowed at this hotel, specifically cats?

19 December 2024

Cats and other pets are not permitted in the hotel. A fine of $250 will be charged if a pet is brought onto the premises.

Does the hotel offer suites with two separate bedrooms?

15 January 2025

Yes, there are two-bedroom suites available that provide spacious accommodations.

What is special about the unique room offered at Holiday Inn Express & Suites Ottawa East - Orleans?

22 February 2025

The specialty room features a King Accessible bed along with a convenient pull-out sofa for additional sleeping space.

How is the cleanliness of the accommodations ensured, and are temperature checks conducted?

05 March 2025

IHG's Way of Clean Program is implemented to sanitize all guest rooms and public areas with hospital-grade disinfectants. Currently, only staff temperatures are checked daily.

Is it possible to request a crib for infants in the room?

28 April 2025

Yes, cribs can be requested for guest rooms as needed.

Are laundry facilities available for guests during their stay?

10 May 2025

Yes, there are coin-operated washer and dryer facilities located on the second floor for guest use.

What are the standard check-in and check-out times?

30 June 2025

Check-in is available from 3PM and check-out must take place by 11AM.

Are there adjoining rooms available for families or larger groups?

14 July 2025

Yes, adjoining rooms are options available that can accommodate families or groups.

Are balconies offered with guest rooms at this hotel?

20 August 2025

No, there are no balconies available in the guest rooms.

What is the deposit policy for guests paying with cash or debit cards?

17 September 2025

A deposit of $250, in addition to room and tax charges, is required for cash or debit payments at check-in. This will be refunded at checkout based on room condition.